TERMS AND CONDITIONS

The Terms & Conditions listed below are applicable to the user located anywhere in the world who avail Trakop Services. Service(s) offered by Trakop is subject to your acceptance of these terms and conditions. Please read them carefully before availing the services.

Note: These terms of use are applicable to all the users of this website (www.trakop.com).

License

This website is owned solely by us and is a non-exclusive and non-transferable license that can be used on a single website.


Trakop Intellectual Property

All the services offered by us, including but not limited to the software, text, logo, photographs, trademarks, graphics or video, is our property, copyrighted and protected under law. The source code of the app is not available. Website content or any other material from this site shall not be used without prior consent from Trakop for commercial or non-commercial purposes.


Fees and Payment

In accordance with the services availed, the user shall pay Trakop all-inclusive fees due as per the terms & conditions and Trakop Prices listed on the website. The services commence after the payment has been made final.


Refund/Cancellation Policy

We are happy to refund your order amount if you meet the following conditions:

  1. If we are not able to solve a bug or a glitch in the app during the development phase.
  2. The app has been published on Google Play Store or Apple iTunes.
  3. The app or website has been modified from backend after the delivery of app from our side.
  4. If there is a server or hosting related issue.
  5. If you decide to call off the app order at any time during app development, then we will charge a 30% cancellation price.

Maintenance & Support

The user is entitled to avail of technical support with the paid support plans. In case of any difficulty, the user can avail assistance by contacting our customer care through email or via the website.

Technical support is subjective to the support plans that a user has paid for and is generally available on a paid monthly basis. The users receiving product support, documentation or any other helpful material are prohibited to re-post them on any platform. Violation of this term may result in termination of the user license and additional support.


Emails

We may send occasional emails on your registered email address notifying you about the product, upgrades, price changes, transactions, term expiration and any changes in our terms and conditions.


User Acceptance

By availing of our product/services, you agree to acknowledge the Terms and Conditions mentioned on this page. These terms are subjected to change without any prior announcement. For more information, stay tuned.

Our Customer Base

Currently, our delivery management software is helping hundreds of businesses around the globe.