Privacy Policy

Trakop is owned and operated by Trakop, Office No. 7th Floor, SEBIZ Square Building, Sector-67, IT Park Mohali, Punjab, INDIA. India. We acknowledge the importance of your privacy and to ensure that we implement the best privacy practices, please go through our privacy policy carefully.

Information Collected

We do not collect any information from visitors to www.trakop.com. However, the IP address of each visitor may be collected for the sole purpose of tracking and user behavior analysis. Any information provided by the user is subjective to his/her wish to register for the anticipated services offered by us.


Traffic Data

We collect the IP address of our visitors. An IP address is a numeric address assigned to each system connected to the internet by the ISP (Internet Service Provider).

The IP address acts as an identifier of the system, rather than a visitor. Thus, visitors remain anonymous unless they share their information for a purpose. The IP address, by no means, carries personally identifiable information.

Your IP address does not share your operating system, platform, browser or any other information with us.


Account Information & Information Use

A user shares a certain amount of personal information upon registering with us. This information is necessary and may include, but not limited to details such as name, email address, telephone and website. This basic information is crucial to sustaining a user account with us. Your information is kept safe in our secure web server and will not be tampered or misused by any means.

A user may share additional information of a confidential nature such as financial details when he/she avails a service from us. The financial information would also be kept in our highly secure web server and will only be shared with the respective billing companies for the transaction purpose. Your financial information would not be shared, misused or tampered for any other purpose.

Trakop does not share your personal or financial information with any third-party under any circumstances. Your privacy is of the utmost importance to us. However, your information may be subjected to disclosure if required by law under a necessary action to carry out an investigation, legal proceeding or other processes.


Cookies

Trakop makes use of "Cookies", which contain information regarding you and your web session with us. After you log out, the cookies will expire and will no longer share any data. You may disable cookies while visiting our website, but it may result in affecting your web session experience with us.


Security

We take the utmost precaution and exercise best practices to safeguard our visitor’s information. Whenever a user shares personal or financial data with us through the website, the information is protected in our server.

When a user registers with us, the account registration form may require basic information such as name, telephone, email, and website. When a user pays for a service, the form may require financial information such as a credit card number. This information is protected and safe in our server, solely prompted for transaction purposes. We protect your information online using SSL 128-bit encryption.

Your sensitive information is also safe offline in our offices. This information is available and limited to authorized persons only who have to conduct a certain job, for example, raise an invoice or conduct a transaction.

If you have any kind of query regarding your privacy with Trakop, you can get in touch with us and we will be happy to help you.


Maintaining Personal Information

A user can, at any given time, update/correct/delete/deactivate their personal information on the "My Account" page after logging in. If you are not sure how to maintain your information, contact us.


Privacy Policy Changes

We will disclose our new or modified privacy policy on this page stating the effective immediate date. The users and visitors will not be informed prior to the same. However, the users will be informed after the implementation of the policy through our website and newsletter.

If the new policy interferes with the terms and conditions, all users will be duly informed through our website at least 30 days prior to the implementation of changes.

Our Customer Base

Currently, our delivery management software is helping hundreds of businesses around the globe.